LINE Marketing customer service platform
- Member management
- ⊛Bind LINE users to become the merchant’s own member list, which can be used for multiple purposes
- ⊛Can manage and maintain member information and accurately understand members’ appearance
- ⊛Connect labeling with merchant customer database to develop new customers
- Focus labeling
- ⊛You can freely define tag types and divide members into groups.
- ⊛Precise promotion by group and audience, improve marketing success rate and reduce promotion costs
- Message push
- ⊛One message sent can have 5 graphic messages and 4 LINE messages, which can reduce the number of push messages and reduce costs.
- ⊛Push broadcast can be scheduled and executed automatically, no manual operation is required.
- ⊛The review mechanism facilitates management and proofreading
- One-to-one push
- ⊛Can achieve one-to-one promotion, providing merchants with more marketing and service applications
- ⊛Combined with member management, individual promotions maintain customer relationships
- Picture and text menu
- ⊛Multi-style graphics and text menus can be designed to provide flexibility and improve marketing advantages
- ⊛Different picture and text menus can be designed for different groups, so users have a good experience.
- Focus labeling
- ⊛Add and remove coupons, and receive collection usage records
- ⊛A marketing tool that can be used to send coupons in conjunction with events to increase followers and divert traffic.
- ⊛A powerful tool for collecting user information and increasing stickiness
- e-commerce shopping
- ⊛Product settings are simple and easy to use
- ⊛Complete shopping cart system and easy ordering
- bonus points
- ⊛The points reward mechanism for instant consumption guides customers to repurchase. The more they consume, the more rewards they will receive.
- Customer service response
- ⊛Multiple response options
- ⊛The system can respond to customers immediately
- Report analysis
- ⊛Various statistical analysis reports can be customized
- ⊛Statistics on member click behavior, analysis of member preferences and marketing campaign click rates
- ⊛User list of various tag groups